Returns & Exchanges
At Alpha Lion, we stand behind the quality of our products and offer a 30-day window for returns or exchanges on all eligible items. We aim to ensure your complete satisfaction with every purchase through a streamlined and transparent resolution process.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition to qualify for a refund.
- 3.Ship the Product
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5 to 7 business days.